Engaging Alumni In Fundraising Efforts

Most nonprofits thank donors once. Top-retention organizations thank them seven times in seven ways. Donors who feel “seen” renew at two to three times the rate of those who only get a receipt. A simple shift: Replace “thank you for your gift” with “Here’s what you made possible this month.” Personal impact reporting increases second-gift likelihood by up to 80%. A youth mentorship nonprofit I supported started sending “micro-updates” every 30 days—one photo, one sentence, one win. Their donor churn dropped by 21% in a single quarter. Stewardship isn’t fluff; it’s ROI. What’s one small stewardship habit that’s made a big difference for your donors?

College programs are looking at their former superstar athletes like strategic partners. Not just alumni. Last week, The University of Texas at Austin became the latest example. The school announced a new NIL venture with Nike and former Longhorns basketball star Kevin Durant. The initiative is designed to create NIL opportunities for Texas athletes through Nike partnerships and brand activations. Their first signing: women’s basketball star Madison Booker. More than 16 Longhorn athletes have already joined the program as Nike NIL athletes. But it's also a part of a major shift in college sports. More universities are bringing former star athletes back into the mix as partners, advisors, GMs, or program ambassadors. Why? Three main reasons: ➊ Recruiting: When elite recruits see legends tied directly to a program, it makes a difference. Access and mentorship become part of the pitch. ➋ Credibility: A former superstar backing the program instantly elevates the brand. It tells athletes and sponsors that the program is serious about competing at the highest level. ➌ Leverage: These athletes bring massive networks, brand relationships, and marketing power. Universities can leverage alumni star power to create major commercial NIL opportunities and better resources for current players. Other examples include: • Stephen Curry (Davidson College) • Trae Young (University of Oklahoma) • Damien Lillard (Weber State) Expect to see more of this going forward. NIL is only getting more competitive, and this is one of the best ways to stand out 🔥 Subscribe to the Vetted Sports weekly newsletter to get the latest industry news, trends, and updates 📩👇 www.vettedsports.com

Welcome to the Future of Fundraising. When my team and I built the first fully autonomous fundraiser, we saw how digital labor could expand outreach and deepen engagement. Which is why now, in collaboration with our Innovation Partners, we are tackling one of the most persistent challenges in fundraising: scaling meaningful stewardship. The cycle of giving feels transactional for too many donors. They make a gift, receive a generic thank you email or letter, and then the next time they hear from the organization, it’s another solicitation. This unintentional pattern leaves many donors feeling like just another name in a database rather than a valued partner in the mission they support. Hundreds of our conversations about digital labor lead us to believe there is a solution to these challenges. Research tells us they are worth solving: Mid-level donors are often the most loyal donors, yet they receive the least personalized stewardship. In a study of mid-level giving, donors cited “lack of communication and feeling unappreciated” as a top reason for stopping their gifts. (Nonprofit Quarterly) Younger donors are making lasting connections to causes now, even if their giving capacity isn’t fully realized yet. Organizations that don’t retain these donors will lose out on major returns as they age into their prime giving years. (The Chronicle of Philanthropy) This is why we introduced the Virtual Stewardship Officer (VSO) as the next logical step in our mission to accelerate and transform philanthropy. Donors give because they care and they continue giving when they feel genuinely valued. Yet meaningful stewardship, personalized impact updates, heartfelt gratitude, and long-term engagement, is often reserved for top-tier donors making six- and seven-figure gifts. The VSO expands meaningful stewardship beyond top donors, using digital labor to create personalized touchpoints that acknowledge donor history, reinforce impact, and build lasting relationships. By scaling engagement, it ensures no donor feels overlooked, making long-term relationship-building and meaningful pipeline development sustainable for every giving level. Traditional stewardship models make it nearly impossible to engage donors in a truly personal way at scale. The VSO personalizes 1:1 stewardship to donors who give year-after-year, stretching their budgets to contribute in a way that is personally significant, even if it isn’t classified as a "major" gift; long-time supporters who have probably made their last large donation but remain deeply invested in the organization’s mission; first-time donors who, regardless of gift size, we want to retain; and more. These donors are often the backbone of an organization’s giving pipeline. The future of fundraising isn’t just about raising more money—it’s about ensuring every donor feels like their gift matters. With digital labor, meaningful stewardship is no longer just for a select few—it’s for everyone who chooses to give.

Donors don’t remember what you asked for. They remember how you made them feel. No donor remembers your budget line. They remember the moment they felt seen. Last year, I worked with a mid-sized charity struggling with donor retention. Their appeals were beautiful — but donors weren’t coming back. When we looked closer, it wasn’t the messaging that was broken. It was the feeling. Or more accurately, the lack of feeling. Every email spoke at their donors. None spoke to them. So we rewrote their follow-ups. We started with: “You made this possible.” We ended with: “How did this story make you feel?” Within six months, repeat giving rose by 38%. Fundraising isn’t persuasion!!! It’s connection!!! Donors don’t remember the amount you asked for — they remember the moment you helped them feel part of something bigger than themselves. Before you send your next appeal, pause and ask: → “Where’s the feeling in this message?” → “Would I be moved to respond?” If the answer is no, start again. This is the philosophy that drives all my work: Fundraising is meaning, not money. AI, data, and strategy matter — but they should amplify empathy, not replace it. If you’re rethinking your donor strategy for 2026, start with how you make people feel. That’s where loyalty — and legacy — begin

Don't Just Record Gifts, Characterize Donors' Motivations All contributions are not made with the same intentions. Donors' motivations vary as do their levels of appreciation and conviction. Not all are predictive of future giving. Some are warnings of declines ahead. The more honest we are about our donors' motivations, the more effectively we can steward their contributions. Some really can't be stewarded. Some can't be stewarded well if we don't understand how personal they are and why they are so. All sorts of stories are embedded in the gifts we receive. Some are not really gifts; they are the closing of a philanthropic door. Some are bread crumbs; if we follow them closely, they will lead to much more. We never fail to record to the numbers. We have a tendency to characterize the totals as evidence of rousing support while rarely acknowledging the inevitable attrition already baked in. In fact much of our totals are made up of tentative gifts, the last gifts some will ever make, the small fractions of what people might give if we better understood and nurtured their motivations and everything in between. More accurate recording and complete characterizations of donors' underlying motivations will allow us to focus and customize our stewardship accordingly - and be more attuned to which fundraising practices are the most and least regenerative.

Before it was about getting donors to write checks. Now it’s about involving them in your ecosystem. Here’s 5 steps to get started today: You’re not just fundraising anymore. You’re onboarding stakeholders. If you want repeatable, compounding revenue from donors, partners, and decision-makers, you need to stop treating them like check-writers… …and start treating them like collaborators in a living system. Here’s how. 1. Diagnose your “center of gravity” Most orgs center fundraising around the mission. But the real gravitational pull for donors is their identity. → Ask yourself: What is the identity we help our funders step into? Examples: Systems Disruptor. Local Hero. Climate Investor. Opportunity Builder. Build messaging, experiences, and invites around that identity, not just impact stats. 2. Turn every program into a flywheel for new capital Stop separating “program delivery” from “fundraising.” Your programs are your best sales engine → Examples: • Invite donors to shadow frontline staff for one hour • Allow funders to sponsor a real-time decision and see the outcome • Let supporters “unlock” bonus services for beneficiaries through engagement, not just cash People fund what they help shape. 3. Use feedback as a funding mechanism Most orgs treat surveys as box-checking. But used right, feedback is fundraising foreplay. → Ask donors and partners to co-define what “success” looks like before you report back. Then build dashboards, stories, and events around their metrics. You didn’t just show impact. You made them part of the operating model. 4. Make your “thank you” do heavy lifting Thanking donors isn’t the end of a transaction. It’s the first trust test for future collaboration. → Instead of a generic “thank you,” send: • A 1-minute voice memo with a specific insight you gained from their gift • A sneak peek at a challenge you’re tackling and ask for their perspective • A micro-invite: “Can I get your eyes on something next week?” You’re not closing a loop. You’re opening a door. 5. Build a “Donor OS” (Operating System) Every funder should have a journey, not just a transaction history. → Track things like: • What insight made them first say “I’m in”? • Who do they influence (and who influences them)? • What kind of risk are they comfortable taking? • What internal narrative did your mission fulfill for them? Then tailor comms, invitations, and roles accordingly. Not everyone needs another newsletter but someone does want a seat at the strategy table. With purpose and impact, Mario

I used to believe that more donor touchpoints were always better. I was wrong. My old stewardship plan was a checklist of activities: - Send monthly email newsletter - Make quarterly check-in calls - Mail two impact reports annually - Add personal notes to receipts We were busy, but were we actually building relationships? The data showed we weren't. We were just creating noise. Our engagement rates were average and our donor retention was stagnant. We replaced our high-volume, low-impact approach with a focus on meaningful, personalized engagement. Instead of mass communications, we now prioritize things like: - A personal video message when a donor makes a second gift. - A call to share an update specifically tied to the program they supported. - A handwritten note referencing a conversation from a past event. The result was fewer, but better, conversations. Our donors became more engaged, and I fell our team could focus more on what truly matters: building genuine connections. What's one low-impact touchpoint you could replace with a more personal interaction this week?

Public health programs are underusing their alumni—and it’s costing their students. There’s power in your people. But if your alumni network only shows up for fundraising, you’re doing it wrong. Here’s how universities can activate alumni for workforce readiness: 1️⃣Build a speaker series from your own grads Focus on career pivots, consulting, entrepreneurship, and how they got their first job. 2️⃣Create an alumni-led mentorship program Match grads with current students based on niche, identity, and goals. Not just who’s “available.” 3️⃣Host live Q&As with alumni consultants, analysts, and execs Let students hear how people actually landed roles—and what no one told them. 4️⃣Leverage alumni in job placement Turn your network into a talent pipeline for internships, contracts, and roles. When alumni are involved, students don’t just imagine what’s possible—they see it. Tag your MPH program and share some ideas that could help them utilize their alumni more! If any MPH program is interested in creating something like this then I'd love to partner to make it happen! Please send me a message and let's chat! #AlumniPower #MentorshipMatters #PublicHealthCareers #MPHNetwork #PHCConnections

If I needed to turn a small donor into a major gift prospect, here's exactly what I'd do (no wealth screening tool required): Most nonprofits think LinkedIn is just for job hunting. Meanwhile, your next $50k donor is scrolling their feed right now. Step 1: Deep research (15 minutes) Look at their LinkedIn profile for capacity indicators - job title, company, board memberships, volunteer work. Check if they're engaging with similar causes. This tells me if there's capacity beyond their current $500 gift. Step 2: Map their interests (not yours) Go back through your donor database. What did they give to specifically? The building fund? Scholarship program? Youth services? This becomes your entire relationship strategy - only talk about what they care about. Step 3: Personalized impact updates (monthly) Send them a quick message or email with a story about the specific program they support. Not a newsletter. Not a mass update. A real story. "Thought you'd want to know - that scholarship you funded just helped Maria graduate. Here's what she said..." Step 4: Engage on their terms If they're active on LinkedIn, comment on their posts. If they attend events, show up. If they respond to texts, text them. Meet them where they already are, don't force them into your donor cultivation process. Step 5: The natural progression ask (6-12 months in) After consistent engagement around their interests, schedule a real conversation. "I'd love to hear your thoughts on where you see our [program] going. Would you have 20 minutes for coffee?" In that meeting, you're listening - not pitching. You're learning about their vision. The major gift ask comes naturally when you understand what they want to accomplish through your organization. Most fundraisers skip steps 2-4 and wonder why the ask fails. The best major gift officers I know spend 80% of their time on relationship building and 20% on asking. P.S. - Wealth screening tools are nice, but authentic relationship intelligence beats data any day.

A homeless shelter sends out two fundraising letters. Letter A says: "Your $100 donation provides emergency shelter and meals for someone experiencing homelessness. We serve over 500 people each month who desperately need a warm bed and hot food tonight. The crisis is growing. Please help…" Letter B says: "Your $100 donation helps people like James rebuild their lives. James used our job training program to earn his commercial driver’s license. Within 6 months, he went from sleeping in his car to driving for a local trucking company. Today, he has his own apartment and sends us a holiday card every year…" Which letter gave you more of a gut-level urge to give? Which letter do you think raised more money? If you said Letter B, you’re not alone. And you’d be right. But what’s most surprising is just how much more effective this shift in messaging was: 💰 3x more donors pulled out their wallets. 💰 The average gift jumped from $75 to $134. 💰 Total donations skyrocketed by 400% (!) This insight comes from groundbreaking research from Jonathan Hasford and his team, who call this the “autonomous aid effect.” They discovered that focusing on independence and long-term transformation—not just immediate needs—compels more people to give and give generously. Because when donors give, they want their money to create lasting change—not just put a band-aid on the problem. They’re moved by transformation, not just urgency. So, how can you apply this to your nonprofit’s messaging today? 🚫 Instead of: "Your donation feeds hungry families" ✅ Try: "Your donation helps families grow their own food through our community garden program." 🚫 Instead of: "Help us provide school supplies to children in need" ✅ Try: "Help students like Maria get the tools she needs to become the first in her family to graduate." 🚫 Instead of: "Support our job training program" ✅ Try: "Help determined people learn the skills they need to never need our help again." One homeless shelter in the study recreated their website, emails, and social media around this principle. Their donations have climbed year after year. Now, ask yourself: ❓ Does your website inspire donors to create lasting change—or just solve an immediate crisis? ❓Do your latest fundraising appeal emphasize immediate needs or independence? Crisis or transformation? Dependence or empowerment? This one messaging tweak can transform how donors see your organization—and how much they give. If you’re not 100% sure your messaging is doing this, it may be time to rethink it. P.S. If you want help revamping your messaging to inspire lasting change—and bigger donations—let’s talk. ___ 📌 This is the last of a series of 5 posts for nonprofits and nonprofit marketers about fundraising messaging hacks to kickoff the new year. Comment ME if you'd like me to send you the links to all five posts!