Service Desk
The TSS Service Desk is your central contact for IT support and troubleshooting across campus.
- Phone: 713-348-HELP (4357)
- Email: helpdesk@rice.edu
- Hours: Mon–Fri, 8 a.m.–5 p.m.
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Need Technical Support or Services?
Technology Solutions & Services (TSS), formerly the Office of Information Technology, provides technology support, services, and resources for the Rice community.
Classroom & Learning Support
Need help with classroom technology or Canvas? Our Learning Environments team provides on-site and remote assistance for teaching spaces, lectures, and course tools.
- Assistance: 713-348-4989
- Hours: Mon–Fri, 8 a.m.–5 p.m. (After-hours call-back available)
Available Services
Explore the wide range of technology tools and services available through TSS to support teaching, research, and day-to-day operations at Rice. From communication platforms to data management and classroom technology, we’re here to help you work smarter and stay connected.
View the TSS Services Catalog →Updates & Resources
Stay informed about TSS news, service updates, and maintenance schedules. Visit the KnowledgeBase for guides and announcements, find tutorials for frequently asked web questions, check system status, or share your TSS site feedback with us anytime.
Visit KnowledgeBase → Check IT Status → View Web Tutorials →Body
TSS Services Quick Links
Select a category below to explore tools, resources, and documentation.
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